Privacy Policy

Last Updated: December 2025

This Privacy Policy describes how chickenroadofficial.co.za ("we," "us," "our," or "the Website"), the official informational site for the Chicken Road game, collects, uses, discloses, and otherwise processes personal information in connection with our website and the services we provide. We are committed to protecting your privacy and ensuring you have a positive experience on our website.

1. Information We Collect

We may collect information about you in several ways:

Information You Provide Directly

Contact Information: When you contact us through the website, we may collect your name, email address, phone number, and the content of your message.
Feedback and Comments: Any feedback, comments, or suggestions you provide about our website or content.
Newsletter Subscriptions: If you choose to subscribe to our newsletter, we collect your email address.

Information Collected Automatically

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. These may include session cookies and persistent cookies.
Log Data: Our servers automatically record information when you visit our website, including your IP address, browser type, pages visited, and the time and date of your visit.
Device Information: We may collect information about the device you use to access our website, including device type, operating system, and unique device identifiers.

2. How We Use Your Information

We use the information we collect for the following purposes:

Providing and Improving Services: To deliver the content and services you request and to improve our website's functionality and user experience.
Communication: To respond to your inquiries, send you updates about our website, and provide customer support.
Analytics: To analyze how visitors use our website and to monitor website performance.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Security: To protect against fraud, unauthorized access, and other security threats.

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share information with third-party service providers who assist us in operating our website and conducting our business, such as hosting providers and analytics services.
Legal Requirements: We may disclose your information if required by law or if we believe in good faith that such disclosure is necessary to comply with legal obligations or protect our rights.
Business Transfers: If chickenroadofficial.co.za is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law. When your information is no longer needed, we will securely delete or anonymize it.

5. Security Measures

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

SSL Encryption: Our website uses Secure Sockets Layer (SSL) encryption to protect data transmitted between your browser and our servers.
Access Controls: We restrict access to personal information to authorized personnel only.
Regular Security Audits: We conduct regular security assessments to identify and address potential vulnerabilities.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access: You have the right to request access to the personal information we hold about you.
Correction: You can request that we correct any inaccurate or incomplete information.
Deletion: You may request the deletion of your personal information, subject to certain legal exceptions.
Opt-Out: You can opt out of receiving promotional emails or newsletters by following the unsubscribe instructions in the email.
Cookie Management: You can control cookie settings through your browser preferences.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites before providing your personal information.

8. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Last Updated" date. Your continued use of the website following the posting of changes constitutes your acceptance of the updated Privacy Policy.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: admin@chickenroadofficial.co.za

We will respond to your inquiry within 30 days of receipt. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.